Frequently Asked Questions
The most common questions we get from our clients
Once you pull onto the property at 1133 Willow St in Horseheads, we are the big commercial building behind the small ranch. Our entrance is on the extreme left of the building, under the awning.
DISCLOSURE OF REFUND POLICY *Happiness Policy* Your satisfaction is our priority. If you are not fully pleased with the outcome of your service, please notify us within 7 days of your appointment. While we are unable to offer refunds due to the nature of our services, we are committed to working closely with you to address any concerns and ensure a positive resolution. Please note that open or used products cannot be returned; however, unopened products may be exchanged within 7 days of purchase.
Pre/Post Tan Care
- Exfoliate 2-3 times, 1-2 days prior to your appointment using an oil-free body scrub or an exfoliating mitt. If you would love to purchase a mitt, I have them in stock!
- Hydrate, hydrate, hydrate!! My friend, stay hydrated. Drink lots of water and keep your skin moisturized days leading up to your appointment.
- Absolutely no Dove soap or Bath and Body Works products 72 hours before and after your tan! These soaps contain ingredients that not only strip your tan, but leave a film on your skin that the spray solution may not be able to penetrate through, causing an uneven tan.
- Shave and/or wax 12+ hours before your appointment.
- Avoid showering/using hair products within 4 hours or your appointment (preferably avoided the day of your appointment). If you must shower, use warm water only, absolutely no soaps.
- Your spray tan session should be your last spa appointment. Complete all other appointments prior to your spray tan (nails, hair, massages, facials, etc).
Blush Salon & Spa will not be held responsible for undesirable results if proper prep and maintenance steps are not followed.
- Arrive at your spray tanning session free of any barriers, including makeup, deodorant, lotion, and body sprays/perfumes. These create a barrier on your skin and do not mix well with our spray solution.
- Bring loose, dark clothing to wear after your session. Tight clothing will rub against your skin which may cause an uneven tan.
Blush Salon & Spa will not be held responsible for undesirable results if proper prep and maintenance steps are not followed.
- Wait the given amount of processing time before rinsing in the shower. The amount of time is very important for the proper development of the tan.
- Avoid any activities that may provoke getting wet or sweating while your tan is processing.
- Wear loose, dark clothing immediately following your session and while your tan is processing.
- When your processing time is up, rinse well with warm water only. You may use your hands to guide the bronzers off of the skin while showering. Absolutely no soaps until 24 hours after your session.
Blush Salon & Spa will not be held responsible for undesirable results if proper prep and maintenance steps are not followed.
- Aftercare products are crucial for your tan. A tan extending lotion and spray tan safe soap and moisturizer will give your glow the love it deserves. Ask us for recommendations.
- Mineral oils, petroleum, alcohol, parabens and sulfates found in most creams and body washes can cause your tan to fade unevenly and prematurely. So be sure to check your product ingredient list!
- Keeping your body moisturized is KEY to keeping the tan hydrated. Hydrated skin makes for an amazing, long-lasting color. Drinking tons of H2O isn’t a bad idea either 😉
- Avoid the use of hot tubs and chlorinated pools!
- If you are a regular tanner, please be sure to exfoliate your tan prior to a new application! This will ensure amazing, even, and long-lasting results!
Blush Salon & Spa will not be held responsible for undesirable results if proper prep and maintenance steps are not followed.
